Swept Away Chimney Services would like to assure all our customers that we take their safety very seriously. I have strict safety procedures in place to help prevent the spread of coronavirus.

How we are working through COVID-19

BEFORE Coronavirus, my business operated with strict regard to safety procedures which protect us as well as you and your property.

  • I use appropriate sheeting to protect floors and carpets and proper dust control measures are normal.
  • I use a proper p3 dust mask and clean gloves for every job as standard
  • I now have ENHANCED protection in place:

Our Working Process

  • When booking an appointment, I will ask you to confirm that everyone in your household has been free of coronavirus symptoms for at least 7 days and that no-one is isolating. I will confirm the same for my household.
  • I would ask you to contact me in advance of your booked appointment if anyone in your household has become ill and I will do the same to ensure your safety.
  • Please ensure that the route to your chimney/fire is clear and there is adequate space for me to work. Clear out any ashes and move furniture and ornaments where possible.
  • Please ventilate the room/s with open windows ahead of my visit where possible.
  • I will enter your property wearing an FFP3 mask and gloves. These will remain on for the duration of the visit.
  • I will observe the recommended social distancing and ask that you remain in another room during the sweeping process.
  • A clean sheet will be placed on your floor/carpet.
  • I will issue a certificate as usual and should be up and running to do this digitally soon.
  • Payment procedures- cash, cheque or bank transfer.
  • I will remove and secure/dispose of any consumables appropriately. Used sheets will be disinfected/packaged for cleaning.
  • Finally, I will remove gloves etc. and apply hand sanitiser.